Privacy Policy

Who are we?

The UK Cinema Association (Company Number: 5144256) is a Limited Company which represents more than 90 per cent of UK cinema operators by number and market share.

When we refer to "UKCA" or "we" or "our" or "us", we are referring to the UK Cinema Association, and representing its members, or any one member, as the context requires.

Company number: 05144256 registered in the United Kingdom.

Registered office: 3 Soho Square, London W1D 3HD.

Data Protection Officer: Phil Clapp,

The LoveCinema safety website is managed by the UK Cinema Association.

Why do we have a privacy policy?

We want you to feel comfortable about the security of your personal information when visiting the LoveCinema website.

This policy explains how we use any personal data that we collect from you, or that you provide to us.

If you have any questions about your personal information held by us, please write to us at 3 Soho Square, London W1D 3HD or email   

We only collect information about you when you complete and submit the online contact form.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at

Except as set out below:

We do not collect information to sell it to unconnected third parties.

We do not share your information with other companies.

What information is collected?

When we refer to ‘personal information’ in this policy, we mean information that can identify you as an individual. This includes – but is not limited to – a first and last name, an email address and a contact telephone number. 

When you visit our website, we collect information automatically from your computer (including your IP address, operating system and browser type) to enable us to gather information about your visits, such as browsing patterns. Information collected in this way is not linked to identifiable individuals.

Who uses the information?

We use personal information collected from you for the following purposes:

  • to respond to your enquiry.

  • to improve your online experience.

We will only use your information within the UKCA. 

If you would like us to stop using your personal information, please write to us at 3 Soho Square, London W1D 3HD or email

When someone visits LoveCinema we collect standard internet log information and details of visitor behaviour patterns. We do this to find out the number of hits and unique visitors to the different parts of the site.

We do not make any attempt to find out the identities of those visiting the LoveCinema website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through the LoveCinema website, we will make it clear upfront when we collect personal information, and will explain what we intend to do with it.

How will we use the information about you?

We would like to send you information about screenings, special events, products and services of ours and other companies in our group that may be of interest to you.

If you don’t want to receive any additional communication from us, please contact us.

Access to your information and correction.

If you would like a copy of the personal information we hold about you, please contact us.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to remove any information about you from our systems.

You will not be charged for this service.

How long do we hold information for and why?

We hold your name, address and contact information for 3 years to help manage any queries relating to your applications.

Email correspondence history is stored for 2 years.

How do we erase it?

Electronically held information is automatically removed from our records in-line with above time frames.


Cookies are small harmless text files placed on your computer. They allow us to process your online applications. We also use cookies to improve the service by understanding how people use the website through the Google Website Analytics service.

Most web browsers have cookies enabled by default. If you do not enable cookies, you can still browse the website but you may not be able to submit our online contact form. 

We do not store your personal information in cookies.


This website contains links to other websites. This privacy policy only applies to this website.

Changes to our privacy policy.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 13 July 2020.

Contact Us.

Please contact us if you have any questions about this privacy policy.